Silo - Email Setup

If you have Silo Internet and an email address configured with Silomail, you can use the settings below to configure your email software.

Silo Webmail: https://mail.silomail.com

You can choose to setup your email as a POP account (usually recommended for 1 device), or an IMAP account (handy if using email on several devices).  Just keep in mind that your mailbox size is only 500 MB, so this could fill up quickly and prevent you from sending & receiving email if the account is full.  Read our article about POP & IMAP, or contact us if you have questions.

 

Silo Wireless was acquired by Xplornet and changes are taking place.  As of August 18, 2020, here are the current mail settings.  Mail is supposed to be migrated to Xplornet servers on September 21, 2020, at which time further mail settings changes may take place.  Xplornet support can be contacted at 1-866-841-6001 as needed.

IMAP Settings (August 2020)

Incoming: mail.silomail.com
IMAP: 993 SSL/TLS
Out: mail.silomail.com
Port 587 SSL, authentication

(Settings prior to August 2020)

POP Settings

Display Name: Your name as you wish to have it appear on the recipients computer

Email Address: Your full Silomail email address

Account Type: POP

Incoming Server: pop3.silomail.com

Username: Your full Silo email address

Password: Your Email password

Incoming Port: 110

Incoming SSL: Not Supported

Outgoing Server: smtp.silomail.com

Outgoing Port: 25

Outgoing SSL: Not Supported

Outgoing Authentication: Required

Username: Your full Silo email address

Password: Your Email password

 

IMAP Settings

Display Name: Your name as you wish to have it appear on the recipients computer

Email Address: Your full Silomail email address

Account Type: IMAP

Incoming Server: mail.silomail.com

Username: Your full Silo email address

Password: Your Email password

Incoming Port: 143

Incoming SSL: Not Supported

Outgoing Server: mail.silomail.com

Outgoing Port: 25

Outgoing SSL: Optional

Outgoing Authentication: Required

Username: Your full Silo email address

Password: Your Email password

To obtain or reset your password, or for technical support, you can contact Silo Wireless support directly - 519-449-5656 or 1-866-727-4138.

CompuSave Computers Inc. is more than happy to assist you with your email setup. We do however charge for services rendered remotely, on-site and in-store.

CompuSave Computers Inc.

Your Technical Team - On Your Side

Call or Text: 519-863-6336  -  Email: support@compusave.ca

Website: www.CompuSave.ca

 


Updated: April 2019

Author: BK